Checkout & Payment Rules

This Checkout & Payment Rules document regulates all capital transaction behaviours on grovivora.com to guarantee safe checkout experience for PayPal and other third‑party payment channels.

Supported Payment Channels

Our online store adopts external secure checkout service providers, including PayPal and alternative payment options displayed during your checkout flow. Confidential banking and card‑related data will never be saved on our local web server. All payment‑relevant data transmission is encrypted and managed by officially certified payment partners.

Payment Authorisation & Actual Charge

Your selected payment method will go through authorisation verification at checkout phase. Real fund deduction will happen after our team completes order validation and stock‑status confirmation. Under special scenarios such as product out‑of‑stock or high‑fraud‑risk tagging, we have rights to cancel existing payment authorisation.

Foreign Currency Conversion Note 💱

Commodity prices are displayed using our store base currency. If your payment account applies different currency units, your bank or payment service supplier may impose additional currency conversion surcharges. These conversion costs shall be afforded by buyers.

Order Security Verification

For anti‑fraud purposes, we may require supplementary simple verification for partial orders. Order processing progress will be suspended temporarily until verification steps finish.

Failed Payment Disposal

If your payment attempt gets rejected, please recheck card information, account available balance or switch over to alternative payment channels. Orders can start processing only after payment completes successfully. Unpaid pending orders will be auto‑cancelled after a certain period.

Refund Capital Return Path

Once refund application gains approval, funds will always return to your original payment channel. The exact time when money arrives in your account depends purely on internal processing rhythm of banks or payment service providers, which is out of our control range.

Charge‑back and Dispute Suggestion

When you encounter order‑related troubles, please communicate with our customer support prior to opening PayPal dispute or chargeback. We advocate solving shopping conflicts through direct negotiation.

Contact

XUNCHI TRADE CO., LIMITED

ROOM 5003，5/F，YAU LEE CENTRE, 45 HOI YUEN ROAD,KWUN TONG，HONG KONG

Email：xunchi09@hotmail.com

Phone：+852 52333929